Transforming the Contact Center
Transforming the Contact Center
-
Enterprise
Vodafone: Elevating the Customer Experience through AI
CTO Scott Petty is in no doubt that generative AI is going to “impact all areas of our business” in…
Read More » -
Enterprise
Aberdeen City Council Streamlines ‘Digital Front Door’ with AI Chatbots
Enabling citizens to help themselves to round-the-clock support, "AB-1" handles queries on topics such as refuse collection, school term dates…
Read More »