Agentic

Commerce

Keynote Insights

From Carts to Conversations

The Evolution of E-Commerce and Call Centers in the Age of Agentic AI

The power of AI expanding exponentially is combining with the development of new Internet standards to power a new era of e-commerce.

‘Agentic Commerce’ offers a transformative solution, harnessing AI-powered autonomous agents to act intelligently on behalf of businesses and customers alike.

These systems go beyond traditional rule-based automation, proactively making decisions in real time to optimize everything from product recommendations to supply chain logistics.

Enterprise Ai

By tapping into hyperscale Ai Cloud services enterprise organizations like Walmart and Etsy are empowering their developers with next generation A-Commerce capabilities.

Ai Digital Business

By utilizing AI platforms companies can tailor interactions based on customer preferences and behavior, creating a more personalized experience for each individual, like Booking.com's AI Travel Planner.

Conversational Commerce

Pioneers like Telstra and Aberdeen Council are harnessing AI services to augment their contact centers with intelligent agent capabilities.

As businesses navigate this paradigm shift, we delve into the technological breakthroughs, economic impacts, and ethical considerations shaping the future of commerce and customer engagement.

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A guide packed with executive insights and thought leading business models.

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